A Osaka home goods company had been buying Indian handicrafts through a trading agent for two years. The products were attractive, but every shipment had the same pattern: 8β12% of pieces with finish defects their customers wouldn't accept, caught only after arrival in Japan. Returns, rework, margin erosion. When they switched to direct factory sourcing with us doing QC, the first inspected shipment came in at under 2% defects β because the factory knew someone was actually checking. The factory manager later admitted he'd never had a buyer inspect properly before. Standards follow inspection. Always.