A Johannesburg furniture retailer placed their first direct India order — two containers of Sheesham dining sets from Jodhpur. Good factory, fair price. But the commercial invoice valuations were inconsistent with the packing list quantities, and SARS flagged the shipment for a valuation query. Three weeks in Durban, demurrage mounting, and a showroom with empty floor space during a promotional period. The products eventually cleared and sold well — but the margin took a real hit. Now every SA-bound shipment we handle goes through a document consistency check before loading. SARS doesn't need to be feared. It needs to be respected — with clean paperwork.