Negotiation advice from people who sit across the table from Indian manufacturers every week. Free guide by QualityLink Global.
Most bad negotiations start with a bad brief. If you send a blurry photo and ask "price?", you'll get a number that means nothing β and then fight about it for three months.
Send this instead: clear product specs, dimensions, materials, finish, target quantity, and your destination port. If you have a target price, say so. Factories respect buyers who know their numbers; they test buyers who don't.
A factory quoting a 500-piece minimum isn't being difficult. Setting up machines, cutting dies and dye lots costs the same whether you order 100 or 1,000. The MOQ is how they make the maths work.
That said, MOQs move. Here's what actually works:
The standard that works: 30% advance, 70% against inspection before shipment. The advance covers their material cost; holding back the balance is what makes them fix problems before shipment instead of after.
For larger orders (say, above $30,000), consider a letter of credit. It costs a bit in bank fees, but neither side has to trust the other blindly β the bank holds everyone to the paperwork.
Here's what happens when you push 20% below a fair price: the factory says yes, then quietly substitutes cheaper timber, thinner brass plating, or lower-grade fabric. You won't notice until the container arrives. The cheapest quote is often the most expensive shipment.
"Factory B quoted 15% less" might win you a discount. It also tells Factory A you're shopping on price alone β so they'll stop investing effort in your order. Indian manufacturing clusters are small worlds; everyone talks.
Voice notes vanish. "Brother, don't worry" is not a contract term. Every agreed price, spec change and delivery date goes in writing β email at minimum. If it's not written, it wasn't agreed.
Some deals shouldn't happen. Walk away when:
Walking away from a bad supplier is not losing a deal. It's avoiding a very expensive lesson.
We verify factories, check quotes against real market rates, and sit in on negotiations across Rajasthan and North India β so you pay a fair price, not a hopeful one.
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